Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Mature Student Railcard holder benefits Refunds Renewals Validity Visting from outside Great Britain

How can I remove my Railcard from an existing device?

Please go to ‘Manage my Railcard’ on the website homepage to log in to your account. Once logged in, click on ‘Details’ under your active 26-30 Railcard, then click on ‘Manage Digital Devices’ and select the device you want to dissociate or remove. You will need to click on ‘Request a new code for your Railcard’ to generate a new download code to add your 26-30 Railcard to a new device.

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