Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Mature Student Railcard holder benefits Refunds Renewals Validity Visting from outside Great Britain

How do I unblock my Railcard?

You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked.

If appropriate, they will be able to help you get back online with your Railcard.

< BACK TO FAQS